Technical Writer Job at Sun-itsolutions inc, Austin, TX

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  • Sun-itsolutions inc
  • Austin, TX

Job Description

seeking a detail-oriented and experienced Technical Documentation and Customer Outreach Specialist to join our team. This role is critical in supporting the Texas Student Data System (TSDS) through high-quality documentation, customer engagement, and internal process improvement.

Requirements

  • Proven experience in creating clear, concise, and comprehensive technical documentation.
  • Familiarity with documenting software issues, release notes, and technical guides.
  • Experience with Jira or similar application life-cycle management tools.
  • Collaboration: Strong ability to work closely with cross-functional teams.
  • Communication: Excellent communication skills to effectively work with cross-functional teams.
  • Experience in customer service, with strong communication skills.
  • High level of accuracy and attention to detail in all documentation tasks.
  • Experience in training other team members.
  • Experience working with the TSDS and its data collections.

Job Tags

Contract work,

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