Job Description

Requisition No: 852402 

Agency: Department of Education

Working Title: SENIOR WORD PROCESS SYSTEM OPERATOR - 48007235 (BLIND SERVICES)

 Pay Plan: Career Service

Position Number: 48007235 

Salary: $33,759.96 to $35,447.96 Annually 

Posting Closing Date: 06/03/2025 

Total Compensation Estimator 

Florida Department of Education

Division of Blind Services

Bureau of Client Services & Program Support

Location: District 9 / Palmetto (Manatee County)

Position Title: Senior Word Processing Systems Operator (Career Service)

Salary Range: $33,759.96 to $35,447.96 Annually

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

This advertisement may be used to fill multiple vacancies up to six months. 

APPLICATION INFORMATION & HIRING REQUIREMENTS:

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:
  • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• * Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran’s Preference , the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview , the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE:  Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Office Contact:

Janet Hart, HR Liaison

Phone: 239-278-7130

Job Description:

The incumbent in this position will serve as a Senior Word Processing Systems Operator in the Division of Blind Services District 9, Palmetto Satellite Office. The goal of the Division of Blind Services Vocational Rehabilitation (VR) Program is to assist individuals with visual impairments in achieving or maintaining an employment outcome that is consistent with his/her unique strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choices. This position will provide general office support including but not limited to data entry, copying, faxing, scanning, answering incoming telephone calls and providing support to the Assistant District Administrator as needed.

Duties & Responsibilities: 

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Act as a reader for the Counselors as needed.
• Operate the state vehicle as needed and follow all guidelines in relation to the use of state vehicles.
• Maintain confidentiality standards required by all State Employees.
• Support and assist the Rehabilitation Technician as needed with intake services and case management activities. Intake services include gathering eye medical and other information for the purpose of eligibility determinations conducted by the Counselor.
• Obtain an understanding of various eye conditions and their impact on functional abilities, knowledge of community resources, and the ability to convey that knowledge as it relates to eligibility and provision of rehabilitation services.
• Read eye medical documents to assist staff in determining eligibility. Gather necessary eye exam reports and liaise with medical providers as needed.
• Provide invoice processing and filing support to VR staff in the district.
• Utilize scanner/copier equipment to assist the Rehabilitation Technician.
• Provide telephone coverage in a professional, courteous, and efficient manner, deliver messages accurately and in a timely manner.
• Greet visitors and assist in an appropriate manner; and always maintain a professional and courteous demeanor with clients and visitors to the office.
• Provide information and referral services for individuals inquiring about DBS services.
• Provide transportation to staff as needed using the State vehicle following all guidelines and policies in relation to the use of the State vehicle. 
• Assist the vehicle custodian by conducting regular vehicle inspections. Assist with scheduling regular vehicle maintenance and repairs.
• Serve as the back-up to the office inventory custodian or delegate and assist with the required annual property inventory.
• Assist with maintaining office automation equipment and assist staff with IT issues as needed.
• Read and process incoming and outgoing hardcopy mail for the Ft. Myers Office as needed.
• Assist the Rehabilitation Technician in setting up case files and maintaining correct case file order as assigned.
• Perform accurate document filing for VR counselors and support staff as needed.
• Follow and adhere to all state confidentiality policies and procedures.
• Assist district office staff with purchasing and procurement using MFMP and/or authorizations in accordance with State, FDOE and Division purchasing guidelines.
• Input work hours into the People First System daily.

Knowledge, Skills & Abilities:

• Knowledge of correct spelling, punctuation and grammar usage.
• Knowledge of letters, reports and tabular formats.
• Skill in typing.
• Ability to operate word processing equipment.
• Ability to use correct spelling, punctuation and grammar.
• Ability to type letters, memoranda and other standard business forms in correct format.
• Ability to proofread typed material for typewritten and grammatical errors and to make necessary corrections.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to maintain a valid Florida driver’s license and a clean driving record.

Who We're Looking For:

The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unity. Attendance is an essential function.

Other Miscellaneous Duties:

• Performs other duties as requested.
• Some travel is required.

Minimum Qualifications:

• Two years of work experience in the operation of word processing equipment; or
• Three years of secretarial or clerical work experience; or
• Completion of 720 classroom hours of vocational/technical training in word processing at an accredited institution; or
• Possession of a Certified Administrative Professional Certificate; or
• A bachelor’s degree can substitute at the rate of 30 semester or 45 quarter hours for each year of the required two years of secretarial or clerical work experience.
• Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required two years of secretarial or clerical work experience.
• A high school diploma or its equivalent can substitute for one year of the required secretarial or clerical work experience.

Preferred Qualifications:

Preference will be given to candidates with:

• Two (2) to four (4) years’ experience in an office setting or a public vocational rehabilitation program.

Division of Blind Services MIssion Statement:

The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians.

Working for the State of Florida has Benefits! 

* State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options)

* Nine paid holidays and a Personal Holiday each year.

*Student Loan Forgiveness Program (Eligibility required). 

*Tuition Fee Waivers (Accepted by major Florida colleges/universities).

*Maternity and Parental Leave Benefits.

*Retirement plan options, including employer contributions ().

*Annual and Sick Leave Benefits.

*Flexible Spending Accounts.

*Ongoing comprehensive training provided.

*Highly skilled, professional environment. 

For a more complete list of benefits, visit  .

*We care about the success of our employees. 

*We care about the success of our clients.

*We are always improving our technology, our tools, our customers' experiences and ourselves. 

*We offer rewarding experiences for reliable compassionate and professional employees. 

Leave Information: (CS)

• • Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
  • Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month.

Background Screening Requirement:

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

Selective Service System (SSS) and Requirement:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

For more information, please visit the Selective Service website .

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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