Job Description

Location: Charlotte, NC (Candidates must reside within 45 miles)
Work Type: Hybrid (2–3 days onsite per week)
Employment Type: W2 Only (No C2C)

We are seeking an experienced Project Manager with a strong background in Data Governance, Data Management, and Financial Services to join a high-impact team at a leading banking institution. This hybrid role is ideal for a candidate familiar with Front-Line Units (FLUs), regulatory environments, and technology governance processes.

As a CIO Case Manager , you will manage outbound data transmission approvals across multiple enterprise teams and ensure compliance with security, privacy, and data governance standards. You will facilitate 80–90+ complex case workflows, navigate audit-related dependencies, and partner with cross-functional stakeholders across Technology, Security, Compliance, and Risk.

• Case Management:
  Oversee a portfolio of 90–120 Data Transmission Registration (DTR) cases ensuring SLAs and approval timelines are met.
  Manage Permit To Send (PTS) cases ensuring secure transmission of confidential/proprietary data to external vendors.

• Cross-Team Facilitation:
  Work with Front-Line Units (FLUs), Global Information Security, Application Teams, Cloud Governance, and Compliance to resolve dependencies and facilitate timely approvals.
  Escalate issues where appropriate and act as a point of contact for requestors navigating the complex approval process.

• Process Execution:
  Perform QA reviews on technical and business metadata within the PTSR workflow.
  Ensure all required controls and risk assessments are completed satisfactorily before CIO approvals.
  Provide training to new Case Managers and guide teams on best practices for DTR and PTS processes.

• Governance & Standards:
  Ensure compliance with Enterprise Data Management Policy, External Data Transmission Standards, and Information Security controls.
  Contribute to audit-readiness and regulatory tracking of data sharing workflows.

Required Skills & Experience

• 3–5 years experience in Data Governance, Data Management, or Information Lifecycle Assurance

• Experience in a Technology role (e.g., Application Analyst, Developer, Scrum Master, or Business Analyst)

• Understanding of SDLC, Agile & Waterfall methodologies

• Familiarity with Cloud Governance, Information Security, and Application Development standards

• Strong organizational skills with the ability to manage high volumes of technical and business metadata

• Ability to analyze data/process flows and identify gaps or regulatory issues

• Excellent communication skills to provide clear updates to both technical and non-technical stakeholders

Nice to Have

• Master’s degree in Information Technology or related discipline

• Industry certifications in Data Management (e.g., DMBOK, CDMP)

• Background in banking or financial services, especially working with or supporting FLUs

• Familiarity with Single Process Inventory (SPI) and POP tools

Technical Proficiency

• Intermediate to Advanced proficiency in MS Excel, PowerPoint, Word, Outlook

• Familiarity with metadata management tools or platforms used in data governance (e.g., Collibra, Alation, etc.)

Soft Skills

• Detail-oriented with ability to multi-task in a high-pressure, deadline-driven environment

• Comfortable escalating risks or blockers to leadership

• Strong team player with the ability to influence without direct authority

TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Third-party recruiters, please do not reach out for this role.

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