Amazon Connect Developer Job at Donato Technologies, Inc, Atlanta, GA

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  • Donato Technologies, Inc
  • Atlanta, GA

Job Description

Title: Amazon Connect Developer

Location: Atlanta, GA (Onsite)

Number of Open positions - 1

Job Description:

  • Ensure all systems, workflows, architectures, and data are secure by design with a focus industry regulations and compliance.
  • Experience with AmazonConnect Contact flow Design, including voice, chat, email, SMS integrations
  • Hands-on experience with Lambda, Amazon Lex, AWS CLI, Kinesis, S3, RDS and other core AWS services, API Gateway, DynamoDB, S3, CloudWatch, CloudFormation, QuickSight, and IAM.
  • Experience with Python/JavaScript/Node.js
  • Experience with CI/CD development methodology to enhance deployment efficiency.
  • Understanding of REST APIs and integrations with third-party applications such as CRMs, ITSMs, Salesforce, etc.
  • Strong problem-solving skills and attention to detail.
  • Experience in debugging, troubleshooting, and optimizing Connect environments using native toolsets or 3rd party analytics.
  • Excellent communication and collaboration skills.
  • Creating detailed documentation for Connect configurations including call flows, architectures, integrations,

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