Job Description

Job Description: Account Executive - Services and Software Sales

Meet the Team
This position centers around services and software account management and requires relationships with a diverse group of internal and external constituents to see opportunities and ensure deals are completed accurately and in a timely manner. You will work with skilled account management and other specialist sales teams, as well as delivery teams responsible for the successful customer outcomes.

Your Impact
As an Account Executive - Services and Software Sales, you will be hunting and closing deals that encompass all the premium services and software buying programs Cisco has to offer at Cisco’s top Enterprise customers.

Responsibilities:

• Customer Engagement & Relationship Management: Build and maintain relationships with customers and partners, from individual contributors to C-suite executives, through regular meetings and ethical sales methods.
• Sales Strategy & Planning: Plan and prioritize sales activities to achieve business objectives, exceed quota targets, and develop long-term sales strategies.
• Cross-functional Coordination & Resource Utilization: Lead and coordinate with internal teams to deliver comprehensive services and software sales solutions and utilize extended services and software team resources throughout the sales cycle.
• Solution & Consultative Selling: Sell solutions centered around Cisco’s service offerings and buying program options, using a consultative approach to address unique business problems and strategic objectives.
• Negotiation & Procurement: Navigate procurement processes, negotiate service pricing, and manage margins to align with customer needs and Cisco's terms.
• Presentations & Communication: Attend and present at meetings, liaise internally and externally, and tailor communication to diverse cultures for effective stakeholder management and business development.
• Process Adherence & Forecast Management: Follow standardized sales processes, manage forecasts with regular submissions, and ensure timely responses to sales inquiries.

Minimum Qualifications:

• BA degree - MBA or graduate degree preferred
• 5+ years of experience in the tech sales space
• Proven sales track record of closing business and exceeding targets

Preferred Qualifications:

• Knowledge of CPQ and EAMP tools for service and software quoting

Why Cisco?
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

LI-AS17

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